Family Achievement Center Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
On our secure site when paying your bill, completing registration forms, or contacting us, as appropriate, you may be asked to enter demographic information and general responses pertaining to your child and self, email address, credit card information, Patient Account Number or other details to help you with your experience.

When do we collect information?
• You elect to pay your bill on our secure Pay Bill site
• You complete registration forms on our secure Registration Forms site
• You use the secure Contact Now site

How do we use your information?
• To process your payments
• To obtain current information regarding your child’s development concerns and therapy needs
• To respond to your request that we contact you

We protect your information in the following ways:
• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site safe and secure
• We use regular Malware Scanning
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology
• To maintain the safety of your personal information, we implement a variety of security measures when a user enters, submits, or accesses their information
• All transactions are processed through a gateway provider and are not stored or processed on our servers

Family Achievement Center does not use cookies for tracking purposes:
For your convenience, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. See your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure:
• We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-party links:
• We do not include or offer third-party products or services on our website.

• Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
• We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act:
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to CalOPPA, we agree to the following:
• Users can visit our site anonymously
• Our privacy policy is linked on all of our website pages and includes the word ‘Privacy’

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

Personal information can be changed when paying your bill.

Do Not Track (DNT) signals:
Family Achievement Center Honors Do Not Track signals, plant cookies, or use advertising when a Do Not Track browser mechanism is in place

Family Achievement Center’s site does not allow third-party behavioral tracking.

Children Online Privacy Protection Act (COPPA):
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices:
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices should a data breach occur, we will notify you via a phone call and letter within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Send a confirmation email once payments are made
• Market to our mailing list

To be in accordance with CANSPAM, we agree to the following:
• We do not use false or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance, if one is used
• Honor opt-out/unsubscribe requests quickly
• If at any time you would like to unsubscribe from receiving future emails, you can email us at or use the Contact Now tab on our website at

Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the information below:
2101 Wooddale Drive, Suite A
Woodbury, MN 55125

Last Edited on 06/01/2018


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